A technology outage has been affecting JPS Health Network for over a week. The issue started at least by Monday, August 3, and has prevented patients from using MyChart to manage their appointments and medication refills. Patients have taken to social media to express their concerns and frustrations about the situation.

JPS Health Network initially reported that several patient resources, including online services and phone lines, were impacted. The hospital and its clinics remain open, treating patients despite the ongoing outage. Further details about the situation are available from JPS Health Network and local news sources, including NBC 5.