Fans seeking tickets may face extra verification steps. A security process is in place to ensure tickets go to actual people, not automated systems. This involves providing personal identification and a photo. The goal is to protect fans and their tickets.

Verification is typically only required when unusual activity is detected on an account. In such cases, a quick photo or government-issued ID may be requested.

Further information on this security measure is available from the ticketing company, which aims to minimize inconvenience for legitimate fans while confirming account ownership.